Our Policy
Our roses are grown in the middle of the world, Ecuador, where the world's most perfect roses are cultivated. Our roses are treated with a secret solution of safe chemicals to preserve them. In order to ensure their longevity, they must be kept in certain conditions. For a Bella Rose to last for A YEAR OR MORE, it must be kept out of direct sunlight, be kept at room temperature, be kept dry (out of areas of high humidity like a bathroom,) and finally touched/handled as little as possible.
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Our arrangements are hand-made by a licensed florist. Due to demand and supply of certain vases, you may not receive the exact vase that is pictured. We do try to send a vase as similar as possible.
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DISCLAIMER:
Due to the effect of the roses in the wrong environment, we cannot guarantee how long a rose will last in the possession of the recipient. However, customer service is of the utmost importance to us, so we try our hardest to ensure customer satisfaction.
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SHIPPING:
At this time, we are only offering domestic shipping. We are proud to offer free shipping/free delivery for local areas near Baton Rouge, including New Orleans and Lafayette, La. Please contact us to see if you qualify for free shipping/delivery!
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Our farm in Ecuador follows the highest quality and environmental standards and have the following certifications: